Department: Pre-Sales
Employment Type: Permanent Contract
Location: Delhi, India
Reporting to: Regional Manager (Japan/Korea/India)
Company
The Automotive Field Application Engineer is working on a day-to-day basis with the Automotive Sales Team, with PMs and Engineers based in Paris (HQ) and in Asia (Delhi / Seoul / Tokyo / Shanghai).
The FAE is involved in all ARKAMYS Automotive Products and in the full Sales and Development process:
- Pre-Sales:
– Contribute to pre-sales activities organization in collaboration with Sales Team
– Support local demonstration preparation
– Understand customer’s needs from a technical and product perspective
– Define technical solutions to match with customer needs
– Review, understand, define Customer’s platform (architecture, chip, resources…)
– Contribute to the Technical propositions (RFI, RFQ, SOW) - Customer’s projects development:
– Define technical resources allocation priorities with support from Project Managers based in HQ
– On-site support during integration process
– Technical window person between customer, PM and back-office engineers
– Support during production - India Office Development:
– Automotive solution adaptation to local market
– Definition of local needs to increase internal process efficiency
His/her primary zone of responsibility will be India but he/she might also be involved in other regions.
Main Responsibilities
- Main technical interface and main point-of-contact for Indian customers
- Local support during project integration phases
- Interface between Paris R&D and customer’s engineers
- Diagnose and as much as possible resolve customer’s issues during integration phase
- Support Pre-Sales and Post-Sales activities (Product & Process presentation, demo preparation…)
- Provide feedback to HQ regarding ARKAMYS solutions & process
- Draft technical proposal (SOW) document in collaboration with customer’s engineers and HQ R&D
- Manage program schedule to cope with customer’s expectations and engineering delivery capability
Position will require some domestic and international travel
Main Interfaces
- Customers: PM, Engineers, Product-Planning…
- Internal: Country Manager, Sales Team, HQ PM and Engineers
- Report to: Country Manager
Required Experience & Skills
- Bachelor or Master Degree in Electronic Engineering or similar
- 3-year experience in Automotive Infotainment environment (Semiconductor, Tier1, OEM…)
- Customer facing experience
- Audio enthusiastic
- Fluent in Hindi. English and/or French is a plus
- Strong communication and presentation skills
- Highly self-motivated and strong in hands-on role
Position will require domestic travel and possibly international (Europe, Japan, Korea…)
Could be a plus:
- Major in Digital Audio Processing or similar
- Programming skills (C/C++) and/or Audio DSP programming skills (NXP, ST, TI, ADI…)
Personal Attributes
- High communication skills required to co-work with others in various regions and cultures
- Proactive, work on own initiative, committed to deadlines
- Work as a member of a small but dynamic team of experts
- Ability to work independently to achieve goals established in a team environment
- Ability to understand and explain technical issues to technical and non-technical personnel
- Must be a solid fit with ARKAMYS corporate culture that values integrity, teamwork, proactive performance and a passion for excellence
- Ability to multi-task
- Quick learner
Compensation
- Depending on experience